If an Animal Control Officer finds your pet, and your pet is wearing a current license tag on its collar, Animal Services will contact you. If another citizen finds your pet with its license tag, they may use the tag number to contact you through our online tag search or by calling the phone number on the license tag.

If you have lost a pet there are a few places you should look. First, contact Matthews Animal Control 704-847-3644 and ask if they may have picked up your pet or had any calls concerning a pet like yours. This also makes them aware that your pet is missing so that they can help you locate it. If you have to leave a message, please be sure to include important details such as your name, your phone number, your address, the breed of your pet, the color or markings of your pet, if it was wearing a collar or tags and last known location.

Second, you should check with Charlotte-Mecklenburg Animal Control 704-336-3786 at 8315 Byrum Drive, Charlotte, NC 28217 to make sure your pet hasn’t been found and already turned into their facility. We recommend you visit their facility in person if possible to be as thorough as possible in your search but you can also search “found pets” at PetHarbor.com. Your pet may only be held for 72 hours after being impounded so it is important to check often.

Third, you should check with Union County Animal Control 704-283-2308 to ensure your pet hasn’t been found and turned into their facility.