Auburn, Washington Not your city or county?

Common Questions

Questions About Notices

Questions About Current Licenses

Questions About Lost and Found Animals

Questions About Pet Licensing

Questions About PetData

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Why did I receive this notice?

Please choose the option that best describes the notice you received:

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Why am I being billed when I have a current license?

There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.

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When will I get my license tag?

A new metal tag with a number beginning with "P" will be assigned the first time you license your pet after January 2014. This metal tag is permanently assigned to your pet and you will not receive a new tag during the renewal process in future years unless the replacement tag fee is paid. If you have lost your tag or it has become unreadable, please request a replacement tag and include the $5.00 replacement tag fee when you mail your renewal. A new tag will be mailed with your license registration. Otherwise, a receipt only will be mailed.

If you register online or by mail, you will receive your tag and final receipt within 21 days. If we have not received correct payment or proper documentation, you will be notified via mail and the processing of your license will be delayed.

We will mail your tag and license receipt within 10 business days from the day we receive your completed license application and payment. Please allow an additional 3-5 business days to receive your tag and receipt in the mail. If we have not received correct payment or proper documentation you will be notified via mail and the processing of your license will be delayed.

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How do I get a replacement tag?

You may obtain a replacement tag by sending a check or money order payable to "Auburn Animal Licensing" in the amount of $5.00 to the mailing address below. Please do not send cash. Please include a copy of your license receipt or a note to designate the pet for which you are purchasing a replacement tag. If you need assistance, you may call customer service at 1-888-723-7128.

If you are renewing your pet's license, please indicate that a replacement tag is needed on the renewal form and include the replacement tag fee.

Auburn Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

Only one license tag can be active at one time. Requests for multiple tags for the same animal cannot be fulfilled.

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Can I transfer a license?

Auburn animal licenses are non-transferable.

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Can I obtain a refund?

A refund may be available for the following reasons:

  1. If a duplicate payment was made for the same pet and the same license term. Be sure to include the pet's current license tag number if it is available, and as much information as possible regarding your payments.
  2. If the pet owner lived outside the city limits at the time of licensing.

Refunds are not available for unused time or if the animal is altered during the licensing period and you paid at the higher rate.

To request a refund, please send your request in writing to the address below or via email to Customer Service. Please include information about where and when your payments were made.

Auburn Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

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How long is this license valid?

The juvenile pet license will expire 6 months from date of purchase. All other animal licenses will expire one year from the date of purchase for the first license. Subsequent licenses will expire one year from the expiration of the previous license.

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Where is the local animal shelter?

Auburn Valley Humane Society
4910 A St SE
253-249-7849

To report stray animals or for other animal control complaints not related to licensing, please contact the Auburn Police Department's Animal Control officer. If you are experiencing a life-threatening animal-related emergency, call 911. For non-emergency service, please call 253-931-3062.

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I have found a pet: what should I do?

If the pet that you have found is wearing a Auburn license tag, please enter the tag number in the tag search box to the left or call our office at 1-888-723-7128 for assistance.

Sheltering of strays for the City of Auburn is provided by the Auburn Valley Humane Society.

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I have lost a pet: what should I do?

If an Animal Control Officer finds your pet, and your pet is wearing a current license tag on its collar, Animal Services will contact you. If another citizen finds your pet with its license tag, they may use the tag number to contact you through our online tag search or by calling the phone number on the license tag.

If your pet has been lost, Animal Services recommends that you visit the shelter to look for your pet at least every other day. Sheltering of strays for the City of Auburn is provided by the Auburn Valley Humane Society.

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Why should I license?

Licensing helps Animal Services identify family pets, should an animal become lost. The fees from licensing are used to care for animals and investigate complaints about stray animals, among other services. Other goals of animal licensing are to promote responsible pet ownership and to reduce the tragedies associated with lost pets and pet overpopulation.  

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What are the licensing requirements?

Licensing Ordinance

All dogs and cats 8 weeks of age and older must be licensed with the City of Auburn within 30 days of being in the city. Pets over the age of 6 months must have a current rabies vaccination per Sections 6.04.015 and 6.04.210 of the Auburn City Code and consistent with the WAC provisions, but proof of rabies vaccination is not required for animal licensing.

View the complete City of Auburn ordinance:

City of Auburn Ordinance

Due Date

Payment for your license is due within 45 days of the expiration of your current license. If you are licensing for the first time, you must purchase a license within 30 days of obtaining a pet over the age of 8 weeks or within 30 days of moving into the City of Auburn.

A late fee is added to the license fee if your license is not purchased by the due date and will continue to accrue while the license remains unpaid.

License Term

The juvenile pet license will expire 6 months from date of purchase. All other animal licenses will expire one year from the date of purchase for the first license. Subsequent licenses will expire one year from the expiration of the previous license.

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Why was licensing privatized?

The City of Auburn chose to privatize animal licensing beginning in 2013 to promote animal licensing, to increase the cost-effectiveness of the program, and to provide additional services to its citizens.

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Who is PetData?

PetData, Inc., headquartered in Farmers Branch, Texas, provides animal licensing services for municipalities and animal welfare agencies throughout the United States. The company, a member of the National Animal Control Association, has been in business since 1993. PetData’s goals are to increase animal licensing, to reduce animal euthanasia, to educate the community, and to help solve animal control problems.
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Does PetData sell information?

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than those as determined by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our client agencies. Groups or individuals requesting licensing data should contact the individual client's animal services agency director as we release data only to our contracted client.

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