Common Questions

Questions About Notices

Questions About Current Licenses

Questions About Lost and Found Animals

Questions About Pet Licensing

Questions About PetData

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Why did I receive this notice?

Please choose the option that best describes the notice you received:

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Why am I being billed when I have a current license?

There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.

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When will I get my license tag?

A new heart-shaped license tag will be included free of charge the first time you license your pet after July 2013. This metal tag is permanently assigned to your pet and you will not receive a new tag during the renewal process in future years unless requested. If you have lost your tag or it has become unreadable, please request a replacement tag when you mail your renewal. A new tag will be mailed with your license registration. Otherwise, a receipt only will be mailed.

If you register online or by mail, you will receive your tag and final receipt within 21 days. If we have not received correct payment or proper documentation, you will be notified via mail and the processing of your license will be delayed.

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How do I get a replacement tag?

You may obtain a replacement tag prior to your pet's license renewal due date by sending a check or money order payable to "Foothills Animal Shelter" in the amount of $5.00 to the mailing address below. Please do not send cash. Please include a copy of your license receipt or a note to designate the pet for which you are purchasing a replacement tag. If you need assistance, you may call Customer Service at 303-278-7577.

If you are renewing your pet's license, please indicate that a replacement tag is needed on the renewal form. The replacement tag fee is not required if the tag is requested at renewal.

Foothills Animal Shelter Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

Only one license tag can be active at one time. Requests for multiple tags for the same animal cannot be fulfilled.

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Can I transfer a license?

Licenses are non-transferable.

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Can I obtain a refund?

A refund may be available for the following reasons:

  1. If a duplicate payment was made for the same pet and the same license term. Be sure to include the pet's current license tag number if it is available, and as much information as possible regarding your payments.
  2. If the pet owner did not live within Jefferson County or within the city limits of Arvada, Edgewater, Golden, Lakewood, Westminster or Wheat Ridge at the time of licensing.

Refunds are not available for unused time or if the animal is altered during the licensing period and you paid at the higher rate.

To request a refund, please send your request in writing to the address below or via email to Customer Service. Please include information about where and when your payments were made.

Foothills Animal Shelter Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

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How long is this license valid?

New licenses will expire one year from date of purchase. Renewal licenses will expire one year from the prior license expiration.

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Where is the local animal shelter?

Foothills Animal Shelter is at 580 McIntyre Street in Golden near 6th Avenue and Indiana. The Shelter is located on the northwest corner of the Jefferson County Fairgrounds.

To report lost or found animals and for questions unrelated to licensing, please call your local Animal Control Agency:

Jefferson County Animal Control
303-271-5070
Serving unincorporated Jefferson County

Arvada Animal Management
720-898-6850
Serving Arvada city limits (includes areas in Adams and Jefferson Counties)

Edgewater Animal Control
303-235-0500
Serving Edgewater city limits

Golden Animal Control
303-384-8045
Serving Golden city limits

Lakewood Animal Control
303-987-7173
Serving Lakewood city limits

Westminster Animal Control
303-430-2400 ext. 2862
Serving Westminster city limits (includes areas in Adams and Jefferson Counties)

Wheat Ridge Animal Control
303-237-2220
Serving Wheat Ridge city limits

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I have found a pet: what should I do?

If the pet that you have found is wearing a license tag labeled "JEFFCO LICENSE" or "JEFFCO LIC", please enter the tag number in the tag search box to the left or call our office at 303-278-7577 for assistance.

Sheltering of lost pets within unincorporated Jefferson County, Arvada, Edgewater, Golden, Lakewood, Westminster and Wheat Ridge is provided by Foothills Animal Shelter.

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I have lost a pet: what should I do?

An Animal Control Officer will contact you if they find your pet and your pet is wearing a current license tag on its collar. If another citizen finds your pet with its license tag, they may use the tag number to contact you through our online tag search or by calling the phone number on the license tag.

If your pet has been lost, we recommend that you visit the Shelter to look for your pet. Sheltering of lost pets within unincorporated Jefferson County, Arvada, Edgewater, Golden, Lakewood, Westminster and Wheat Ridge is provided by Foothills Animal Shelter. You may also contact your local Animal Control Agency regarding your pet.

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Why should I license?

There are many benefits to licensing your pets:

  • We are able to contact you immediately if your missing pet is found. In many cases, our animal control partners can bring your pet directly home.
  • As a responsible pet owner, you avoid receiving a fine for having an unlicensed dog.
  • Your pet licensing fee helps cover the operating costs of Foothills Animal Shelter. Your pet's registration fee means you're helping a lot of other animals get a fair shake.
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What are the licensing requirements?

Licensing Ordinance

All dogs 4 months of age and older must be licensed with Foothills Animal Shelter within 30 days of being in Jefferson County or the cities of Arvada, Edgewater, Golden, Lakewood, Westminster or Wheat Ridge.

Due Date

Payment for your license is due within 30 days of the expiration of your current license. If you are licensing for the first time, you must purchase a license within 30 days of obtaining a pet over the age of 4 months or within 30 days of moving into Jefferson County or the cities of Arvada, Edgewater, Golden, Lakewood, Westminster or Wheat Ridge.

License Term

New licenses will expire one year from date of purchase. Renewal licenses will expire one year from the prior license expiration.

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Why was licensing privatized?

Foothills Animal Shelter chose to privatize animal licensing beginning in 2013 to promote pet licensing, streamline processes and provide additional services to our community.

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Who is PetData?

PetData is our licensing partner — and the only full-service animal licensing provider in the United States. They have processed over five million licenses since 1994! PetData is located in Texas, but has made licensing easy for countless communities across the country.

The company, a member of the National Animal Control Association, has been in business since 1993. PetData’s goals are to increase animal licensing, reduce animal euthanasia, educate the community and help solve animal control problems.

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Does PetData sell information?

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than those as determined by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our client agencies. Groups or individuals requesting licensing data should contact the individual client's animal services agency director as we release data only to our contracted client.