Lake Havasu City, Arizona Not your city or county?

Common Questions

Questions About Notices

Questions About Current Licenses

Questions About Lost and Found Animals

Questions About Pet Licensing

Questions About PetData

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Why did I receive this notice?

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Why am I being billed when I have a current license?

There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.

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When will I get my license tag?

We will mail your tag and license receipt within 10 business days from the day we receive your completed license application and payment. Please allow an additional 3-5 business days to receive your tag and receipt in the mail. If we have not received correct payment or proper documentation you will be notified via mail and the processing of your license will be delayed.

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How do I get a replacement tag?

You may obtain a replacement tag by sending a check or money order payable to "Lake Havasu City" in the amount of $5.00 to the mailing address below. Please do not send cash. Please include a copy of your license receipt or a note to designate the pet for which you are purchasing a replacement tag. If you need assistance, you may call customer service at 1-855-585-8157.

Lake Havasu City Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

Only one license tag can be active at one time. Requests for multiple tags for the same animal cannot be fulfilled.

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Can I transfer a license?

Lake Havasu City licenses or tags may not be transferred to a new owner or a different pet. A new license must be purchased.

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Can I obtain a refund?

A refund may be available for the following reasons:

  1. If a duplicate payment was made for the same pet and the same license term. Be sure to include the pet's current license tag number if it is available, and as much information as possible regarding your payments.
  2. If a previously spayed or neutered pet was licensed at the unaltered rate. Be sure to include proof of alteration dated prior to the licensing date.
  3. If the pet died within 60 days of the owner paying for the license.

Refunds are not available for unused time or if the pet owner did not live within city limits at the time of licensing.

To request a refund, please send your request in writing to the address below or via email to Customer Service. Please include information about where and when your payments were made.

Lake Havasu City Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

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How long is this license valid?

Animal Licenses will expire one year from date of purchase for the first license. Subsequent licenses will expire one year from the expiration of the previous license.

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Where is the local animal shelter?

Sheltering for lost pets is provided by the Western Arizona Humane Society

Western Arizona Humane Society
1100 Empire Drive
Lake Havasu City
Arizona 86404
928-855-5083

To report stray animals or for questions unrelated to licensing, please call Lake Havasu City Animal Control at 928-855-4111.

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I have found a pet: what should I do?

If the pet that you have found is wearing a Lake Havasu City license tag, please enter the tag number in the tag search box to the left or call our office at 1-855-585-8157 for assistance. For 24-hour assistance, please call 979-775-6094.

Sheltering for lost pets is provided by the Western Arizona Humane Society.

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I have lost a pet: what should I do?

If an Animal Control Officer finds your pet, and your pet is wearing a current license tag on its collar, Animal Services will contact you. If another citizen finds your pet with its license tag, they may use the tag number to contact you through our online tag search or by calling the phone number on the license tag.

If your pet has been lost, Animal Services recommends that you visit the shelter to look for your pet at least every other day. Sheltering for lost pets is provided by the Western Arizona Humane Society. You may also contact Lake Havasu City, Arizona Animal Control at 928-855-4111 regarding your pet.

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Why should I license?

Licensing helps Animal Services identify family pets, should an animal become lost. The fees from licensing are used to care for animals and investigate complaints about stray animals, among other services. Other goals of animal licensing are to promote responsible pet ownership and to reduce the tragedies associated with lost pets and pet overpopulation.  

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What are the licensing requirements?

Licensing Ordinance

All dogs 3 months of age and older must be vaccinated against rabies and licensed with Lake Havasu City, Arizona within 30 days of being in the city. Cats may be licensed voluntarily for identification.

Temporary residents who will be in the city more than 30 days are also required to license their pets.

View the complete Lake Havasu City ordinance:

Lake Havasu City Ordinance

If you are a resident of unincorporated Mohave County, please license through the Western Arizona Humane Society (928-855-5083).

Due Date

Payment for your license is due on the expiration date of your current license. If you are licensing for the first time, you must purchase a license within 30 days of obtaining a pet over the age of 3 months or within 30 days of moving into Lake Havasu City, Arizona.

A late fee of $10 is added to the license fee if your license is not purchased by the due date.

License Term

Animal Licenses will expire one year from date of purchase for the first license. Subsequent licenses will expire one year from the expiration of the previous license.

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Why was licensing privatized?

Lake Havasu City, Arizona chose to privatize animal licensing beginning in 2012 to promote animal licensing, to increase the cost-effectiveness of the program, and to provide additional services to its citizens.

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Who is PetData?

PetData, Inc., headquartered in Farmers Branch, Texas, provides animal licensing services for municipalities and animal welfare agencies throughout the United States. The company, a member of the National Animal Control Association, has been in business since 1993. PetData’s goals are to increase animal licensing, to reduce animal euthanasia, to educate the community, and to help solve animal control problems.
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Does PetData sell information?

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than those as determined by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our client agencies. Groups or individuals requesting licensing data should contact the individual client's animal services agency director as we release data only to our contracted client.

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