Common Questions

Please choose the option that best describes the notice you received:

There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.

We will mail your tag and license receipt within 10 business days from the day we receive your completed license application and payment. Please allow an additional 3-5 business days to receive your tag and receipt in the mail. If we have not received correct payment or proper documentation you will be notified via mail and the processing of your license will be delayed.

You may obtain a replacement tag by sending a check or money order payable to "Lenexa Animal Licensing" in the amount of $2.00 to the mailing address below. Please do not send cash. Please include a copy of your license receipt or a note to designate the pet for which you are purchasing a replacement tag. If you need assistance, you may call customer service at 1-855-585-8159.

Lenexa Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

Only one license tag can be active at one time. Requests for multiple tags for the same animal cannot be fulfilled.

Lenexa animal licenses are non-transferable.

A refund may be available for the following reasons:

1. If a duplicate payment was made for the same pet and the same license term. Be sure to include the pet's current license tag number if it is available, and as much information as possible regarding your payments.
2. If a previously spayed or neutered pet was licensed at the unaltered rate. Be sure to include proof of alteration dated prior to the licensing date.
3. If the pet died before January 1st and a pet license was purchased already for that year.

To request a refund, please send your request in writing to the address below or via email to Customer Service. Please include information about where and when your payments were made.

Lenexa Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

All pet licenses expire on December 31st regardless of the date purchased. Licenses for the following calendar year are due by December 31st and may be purchased after November 1st.

Great Plains SPCA
Lost Pets Center
9827 West 67th Street
Merriam, Kansas

To report stray animals or for questions unrelated to licensing, please call Lenexa Animal Control at 913-477-7385

If the pet that you have found is wearing a Lenexa license tag, please enter the tag number in the tag search box to the left or call our office at 1-855-585-8159 for assistance.

Sheltering of strays for the City of Lenexa is provided by the Great Plains SPCA.

If an Animal Control Officer finds your pet, and your pet is wearing a current license tag on its collar, Animal Services will contact you. If another citizen finds your pet with its license tag, they may use the tag number to contact you through our online tag search or by calling the phone number on the license tag.

If your pet has been lost, Animal Services recommends that you visit the shelter to look for your pet at least every other day. Sheltering of strays for the City of Lenexa is provided by the Great Plains SPCA. You may also contact Lenexa Animal Control at 913-477-7385 regarding your pet.

Licensing helps Animal Services identify family pets, should an animal become lost. The fees from licensing are used to care for animals and investigate complaints about stray animals, among other services. Other goals of animal licensing are to promote responsible pet ownership and to reduce the tragedies associated with lost pets and pet overpopulation.  

Licensing Ordinance

All dogs and cats 6 months of age and older must be licensed with the City of Lenexa within 10 days of being in the city.

A Special Pet Permit is required for three (3) or more dogs and/or three (3) or more cats at any residential address in the City of Lenexa. Please contact Lenexa City Hall at 913-477-7500 for details.

View the complete City of Lenexa ordinance:

City of Lenexa Ordinance

Due Date

Payment for your pet license is due by December 31st of the prior year. If you are licensing for the first time, you must purchase a license within 10 days of obtaining a dog or cat over the age of 6 months or within 10 days of moving into the City of Lenexa.

License Term

All pet licenses expire on December 31st regardless of the date purchased. Licenses for the following calendar year are due by December 31st and may be purchased after November 1st.

The City of Lenexa chose to privatize animal licensing beginning in 2013 to promote animal licensing, to increase the cost-effectiveness of the program, and to provide additional services to its citizens.

PetData, Inc., headquartered in Dallas, Texas, provides animal licensing services for municipalities and animal welfare agencies throughout the United States. The company, a member of the National Animal Control Association, has been in business since 1994. PetData’s goals are to increase animal licensing, to reduce animal euthanasia, to educate the community, and to help solve animal control problems.

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than for those purposes as required by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our clients. PetData does not and will not share or sell client data with any other parties or make client data publicly available unless authorized by the client or required under a legal subpoena. All data belongs to our clients, and PetData serves only as a custodian for client-owned data.

Groups or individuals requesting data should contact their City or County directly as PetData will only release data to our contracted clients.