Common Questions

Please choose the option that best describes the notice you received:

There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.

The metal license tag is permanently assigned to your pet, and you will not receive a new tag during the renewal process unless requested. If you have lost your tag or it has become unreadable, please pay the replacement tag fee when you mail your renewal, and a new tag will be mailed with your license registration. Otherwise, a receipt only will be mailed.

We will mail your tag or license receipt within 10 business days from the day we receive your completed license application and payment. Please allow an additional 3-5 business days to receive your tag or receipt in the mail. If we have not received correct payment or proper documentation you will be notified via mail and the processing of your license will be delayed.

You may obtain a replacement tag by sending a check or money order payable to "City of Roseville Animal Licensing" in the amount of $5.00 to the mailing address below. Please do not send cash. Please include a copy of your license receipt or a note to designate the pet for which you are purchasing a replacement tag. If you need assistance, you may call customer service at 1-877-816-6708.

If you are renewing your pet's license, please indicate that a replacement tag is needed on the renewal form and include the replacement tag fee.

City of Roseville Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

Only one license tag can be active at one time. Requests for multiple tags for the same animal cannot be fulfilled.

If your pet has a current license in another city or county but now resides in Roseville, you may apply for a transfer license at no charge.

Please mail proof of the pet's current license to the address below. You will be issued a City of Roseville license tag for the remaining time that the original license was valid.

City of Roseville Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

A refund may be available for the following reasons:

1. If a duplicate payment was made for the same pet and the same license term. Be sure to include the pet's current license tag number if it is available, and as much information as possible regarding your payments.
2. If a previously spayed or neutered pet was licensed at the unaltered rate. Be sure to include proof of alteration dated prior to the licensing date.
3. If the pet owner lived outside the city limits of Roseville at the time of licensing.
4. If the pet died within 60 days of the owner paying for the license.

Refunds are not available for unused time or if the animal is altered during the licensing period and you paid at the higher rate.

To request a refund, please send your request in writing to the address below or via email to Customer Service. Please include information about where and when your payments were made.

City of Roseville Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

Licenses may be purchased for 1, 2 or 3 years, with fees charged accordingly, as long as the rabies vaccination is valid for the same period of time. Licenses expire on the last day of the month that the rabies vaccination was given. California rabies laws state that the license term cannot exceed the rabies expiration date.

Multi-year licenses are only available if the rabies vaccination is current for the same time period. The license cannot be valid longer than the expiration of the rabies vaccination.

Placer SPCA
150 Corporation Yard Road
Roseville, CA
(916) 782-SPCA (7722)

To report stray animals or for questions unrelated to licensing, please call City of Roseville Animal Control at (916) 774-5090.

If the pet that you have found is wearing a City of Roseville license tag, please enter the tag number in the tag search box to the left.

Sheltering of strays for the City of Roseville is provided by Placer SPCA located at 150 Corporation Yard Road in Roseville.

If an Animal Control Officer finds your pet, and your pet is wearing a current license tag on its collar, Animal Services will contact you. If another citizen finds your pet with its license tag, they may use the tag number to contact you through our online tag search or by calling the phone number on the license tag.

If your pet has been lost, Animal Services recommends that you visit the shelter to look for your pet at least every other day. Sheltering of strays for the City of Roseville is provided by Placer SPCA located at 150 Corporation Yard Road in Roseville. You may also contact Animal Control at (916) 774-5090 regarding your pet.

Licensing helps Animal Services identify family pets, should an animal become lost. The fees from licensing are used to care for animals and investigate complaints about stray animals, among other services. Other goals of animal licensing are to promote responsible pet ownership and to reduce the tragedies associated with lost pets and pet overpopulation. 

Licensing Ordinance

All dogs and cats 4 months of age and older must be licensed with the City of Roseville within 30 days of being in the city.

View the complete City of Roseville ordinance

Due Date

Payment for your license is due within 15 days of the expiration of your current license. If you are licensing for the first time, you must purchase a license within 30 days of obtaining a dog or cat over the age of 4 months or within 30 days of moving into the City of Roseville.

A late fee is added to the license fee if your license is not purchased by the due date. The late fee is $10 for an unaltered pet and $5 for a spayed or neutered pet.

License Term

Licenses may be purchased for 1, 2 or 3 years, with fees charged accordingly, as long as the rabies vaccination is valid for the same period of time. Licenses expire on the last day of the month that the rabies vaccination was given. California rabies laws state that the license term cannot exceed the rabies expiration date.

Multi-year licenses are only available if the rabies vaccination is current for the same time period. The license cannot be valid longer than the expiration of the rabies vaccination.

PetData has the resources to promote animal licensing, to increase the cost-effectiveness of the program, and to provide additional services to Roseville citizens.

PetData, Inc., headquartered in Dallas, Texas, provides animal licensing services for municipalities and animal welfare agencies throughout North America. The company, a member of the National Animal Control Association, has been in business since 1994. PetData's goals are to increase animal licensing, to reduce animal euthanasia, to educate the community, and to help solve animal control problems.

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than for those purposes as required by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our clients. PetData does not and will not share or sell client data with any other parties or make client data publicly available unless authorized by the client or required under a legal subpoena. All data belongs to our clients, and PetData serves only as a custodian for client-owned data.

Groups or individuals requesting data should contact their City or County directly as PetData will only release data to our contracted clients.