- Contact Sales Staff:
1-800-738-3463
Experience and Leadership
PetData has provided animal licensing services since 1994. We are the only company in the United States focused exclusively on animal licensing. Over the past 17 years, PetData has worked with more than 44 municipalities and processed over 4.7 million licenses.
We continualy work to find ways to improve the quality and efficiency of our services and systems. Each new client benefits from our knowledge and the improvements we have made to our services, technology and infrastructure. PetData has a proven track record, increasing licensing by an average of 42% for our clients while also reducing costs associated with administering a successful program. We have helped our clients improve and expand services offered to pet owners and we assist daily in reuniting pets with their owners.
With PetData's years of experience and numerous satisfied customers, no other company has our capability to meet your needs. Our senior staff has more than 80 years combined experience in animal licensing. PetData makes animal licensing easy!
Chris Richey, President
Chris is the founder and President of PetData. He was also the founder and President of SafetyNet, Inc. which originally developed the animal licensing division. Chris previously worked for Continental Bank as a Second Vice President, and at Prudential Capital as an Associate Investment Manager. He received his Bachelor of Arts from the University of Georgia with degrees in English and Spanish. He received his Masters of Business Administration from Rice University with a double major in Finance and Accounting. ..Chris shares his home with his family, and their two rescued cats.
Flame's full title is "Lucky Flame," so named because he and his sister were fortunate enough to be rescued from a horse farm in Oklahoma where his mother and other littermates met an untimely death. His irresistible blue eyes and talkative personality made him an instant family favorite when he was given to Claire as a special 8th birthday surprise.
Pingu is named after our family's favorite mischievous claymation penguin. Rescued at four weeks from a neighbor's garage after her mother disappeared, Pingu was quite tiny when we adopted her. She is now healthy and frisky enough to give Flame a run for his money, chasing him across the house on a regular basis.
Brian Campbell, Vice-President Information Technology
Brian is co-founder of PetData, and has over 15 years experience designing data systems. He designed and wrote TAILS, the proprietary system PetData uses to handle client operations administering animal licensing programs. Brian is also responsible for all of PetData's Information Technology and Information System operations, including the development of internal software and online services. Brian began his IT career as Information Systems Director of SafetyNet, Inc. where he developed and maintained all key information systems of both the vehicle and animal licensing divisions. He was previously general manager of a multi-million dollar retail and mail order operation where he supervised in implementation of POS and order processing systems. Brian and his wife miss their kitty, Chloe very much, and are learning to adapt to having a new, large dog in the house.
Chloe and her sister, Rita, were found near a Taco Bueno dumpster almost 15 years ago. Lured into the car with the promise of taco meat, they quickly adapted to their new life as slightly spoiled housecats. Sadly, Rita passed away several years ago, and Chloe crossed the Rainbow Bridge to join her earlier this year.
Marilee Seay, Vice-President Client Services
Marilee is primarily responsible for PetData's client relationships. She manages the startup phase for each new client, provides monthly, quarterly and annual reports, coordinates client requests for special reports and new features, and works with clients to implement ordinance changes and new licensing initiatives and procedures.
Marilee has been with PetData since 1997 and has served various roles with the company including customer service, operations management, and human resources. She graduated from the University of Minnesota, Morris with a degree in Sociology. She lives in Irving Texas with her husband, two daughters, a dog and a cat.
Ellie, a border collie/beagle mix, was adopted from a local humane society at the age of 10 months. She is learning that visitors are okay and rawhide treats are far better than stolen paper. Ellie shares her family with a talkative gray cat, Gabby, who lived at the house with its prior residents and had no intention of moving.
Ann Campbell, Sales and Marketing Director
A 20-year veteran of the communications field, Ann joined PetData in 2010. She handles sales and outreach, spreading the word to municipalities about the benefits of outsourcing animal licensing. Ann has worked in Animal Welfare since 1998, serving in local, regional and national capacities with a variety of organizations. Accredited in public relations (APR), Ann received her Bachelor's degree in Communications-Public Relations from Stephens College.
A Chicago-area native, Ann currently resides in north Texas with her husband and their amazing Pocket Shepherd, Bolt. Bolt was adopted in 2010 from a local animal control, and, true to his name, fully believes he has super-dog powers. He's slowly learning that his super-bark is ineffective, as is his laser-stare, and that sitting nicely is almost always a better solution than jumping up.
James Fairchild, Account Manager
As an account manager, James works diligently to ensure the animal registration process for client's jurisdictions flow smoothly and their animal registration compliance levels continue to increase. He coordinates licensing and vaccination reporting among jurisdictions, veterinarians and pet owners. Additionally, James oversees PetData's call center, which provides a team of outstanding, customer service professionals ready to assist callers with their pet registration questions and concerns.
James started at PetData in 2005 as a customer service associate. He will graduate from the University of Texas at Arlington in May 2011, with a B.A. in Interdisciplinary Studies. He and his partner live in Dallas Texas with their blended family of one dog and two cats.
Fletcher, a Standard Schnauzer, found James on craigslist when Fletcher was about six months old. His former family had to make a move to an apartment and wanted Fletcher to have a home with a yard, where he could continue his job as a guard dog, protecting his home from villainous squirrels. Fortunately for the squirrels, Fletcher has not mastered the art of tree-climbing, so everyone lives in relative harmony. Fletcher's cat siblings, Rooty and Shelby, prefer watching the squirrel shenanigans from inside the house, perched on the back of their favorite couch.
Mark Gilbert, Account Manager
Mark is responsible for the daily operations and customer service for each of his accounts. He currently manages 13 of PetData's accounts and will take on more as PetData continues to grow. He also supervises the mail-processing department and is involved with staff training.
Mark has been with PetData since 2001 and has served in various roles including a customer service representative and customer service manager. He graduated from Texas Tech University with a degree in Marketing. He lives in the Dallas area with his wife, two children, and their dog, Lucy.
Lucy is a black Lab, and a big hit in the Gilbert household. She's either outside playing ball with his son, or being used as a pillow for his daughter to sleep on. Lucy also has Mark trained to the exact time every day of receiving her daily treat.
Andrew Robinson, Account Manager
Andrew is responsible for managing the daily operations and customer service for his accounts. He currently manages 12 PetData client accounts and will take on more as PetData continues to grow. He also supervises the data entry department and is involved with staff development, training and scheduling.
Andrew has been with PetData since 2000 and has served in various customer service roles. Before becoming an Account Manager, he was the Customer Service Manager for PetData. He graduated from Missouri State University, Springfield with a degree in Business Management. He currently lives in the Dallas area with his partner, Ruben, and their cat, Ashley.
Ashley showed up when he was only about a month old, and he has been a dynamic addition to the household with his unforgettable gymnastic routines and ornery yet loveable antics. First attempting to find a more suitable home for Ashley because of his past allergic experiences with cats, Andrew found that Ashley was already at home with him and Ruben. Andrew's allergies have subsided, and Ashley has become a part of the family.
