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Most municipalities and counties require that its citizens pay a licensing fee for their pets. Generally the purpose of animal licensing is to ensure that pet owners have vaccinated their pets against rabies. For additional reasons for licensing, please click here.

PetData provides a turnkey solution to municipalities whereby it administers all functions of an animal licensing program, thus freeing up animal control personnel to spend time serving citizens and increasing the services provided to citizens while saving the agency valuable time and money.

As an overview, PetData's services typically consist of the following:

  • Processing licensing mail
  • Depositing licensing revenue
  • Entering licensing and vaccination data
  • Mailing license tags
  • Providing customer service to citizens, veterinarians, and agency staff
  • Collecting and processing tag sales reports from authorized registrars
  • Maintaining privacy of data according to applicable laws

In order to increase animal licensing, PetData provides the following services as well:

  • Mailing licensing notices and follow-up notices to citizens
  • Offering online licensing with credit card payment, provided that all documentation requirements can be met
  • Customizing a website with licensing information and customer service for the citizens of the municipality

Supplies

PetData provides the supplies needed to administer the animal licensing program, with the exception of tags which are provided by the municipality. Examples include license receipts, applications, renewal forms and envelopes. Forms are customized to meet the specific needs of each municipality and are pre-approved by the municipality before any of them are mailed to pet owners.

Reports

PetData prepares a monthly report of animals licensed detailed by species, sterilization status, cost and vendor. We can also furnish additional statistical reports as requested. Depending on the information requested, PetData can provide most reports in two to five business days.

Revenue

PetData deposits and accounts for all receipts collected for license fees in a manner approved by the agency. We have implemented various methods of handling license revenue, and will work with you to set up a process that meets your needs. In every case, we ensure a high level of accountability.

Please Note: The final scope of services will be determined based on the needs of each municipality and may differ somewhat from the items listed here. For additional information, please complete our Request for Proposal.

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