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Questions About Notices
Questions About Current Licenses
Questions About Lost and Found Animals
Questions About Pet Licensing
Questions About PetData
Why did I receive this notice?
Why am I being billed when I have a current license?
There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.
When will I get my license tag?
We will mail your tag and license receipt within 10 business days from the day we receive your completed license application and payment. Please allow an additional 3-5 business days to receive your tag and receipt in the mail. If we have not received correct payment or proper documentation you will be notified via mail and the processing of your license will be delayed.
How do I get a replacement tag?
You may obtain a replacement tag by sending a check or money order payable to “Prince William County" in the amount of $1.00 to the mailing address below. Please do not send cash. You may include either a copy of your prior license receipt or a note to designate the pet for which you are purchasing a replacement tag. If you need assistance, you may call customer service toll-free at 1-888-723-7128.
Prince William County Pet Licensing
PO Box 141929
Irving, TX 75014-1929
Only one license tag can be active at one time. Requests for multiple tags for the same animal cannot be fulfilled.
Can I transfer a license?
Licenses may not be transferred from one owner to another owner or from one pet to another pet. A new license must be purchased. Click here to view your licensing options.
Can I obtain a refund?
A refund may be available for the following reasons:
- If a duplicate payment was made for the same pet and the same license term. Be sure to include the pet’s current license tag number if it is available, and as much information as possible regarding your payments.
- If a payment error was made.
Refunds are not available for unused time.
To request a refund, please send your request in writing or via email to Customer Service.
How long is this license valid?
Where is the local animal shelter?
The animal shelter is located at the following address:
Prince William County Animal Shelter
14807 Bristow Rd
Manassas, VA 20112
To report stray animals or for questions unrelated to licensing, please call the Prince William County Animal Shelter at 703-792-6465.
I have found a pet: what should I do?
If the pet that you have found is wearing a Prince William County license tag, please call our office at 1-888-723-7128 for assistance.
I have lost a pet: what should I do?
If an Animal Control Officer finds your pet, and your pet is wearing a current license tag on its collar, Animal Control will contact you. If another citizen finds your pet with its license tag, they may call the phone number on the license tag and you will be put in touch with the person who found the pet.
If your pet has been lost, Animal Control recommends that you visit the shelter to look for your pet at least every other day. Sheltering of strays for Prince William County is provided by the Prince William County Animal Shelter. You may also contact Animal Control at 703-792-6500 regarding your pet.
Why should I license?
Licensing helps Animal Control identify family pets, should an animal become lost. The fees from licensing are used to care for animals and investigate complaints about stray animals, among other services. Other goals of animal licensing are to promote responsible pet ownership and to reduce the tragedies associated with lost pets and pet overpopulation.
What are the licensing requirements?
All dogs 4 months of age and older must be licensed annually with Prince William County by January 1st or within 30 days of turning 4 months old. Newly acquired dogs must be licensed within 30 days.
Payment for your license is due by January 1st. If you are licensing for the first time, you must purchase a license within 30 days of obtaining a pet over the age of 4 months or within 30 days of moving into Prince William County.
License TermLicenses are valid from January 1st through December 31st and must be renewed annually by January 1st. The rabies vaccination must be valid on the date of purchase.
Why was licensing outsourced?
The County chose to outsource animal licensing beginning in 2020 to promote animal licensing, to increase the cost-effectiveness of the program, and to provide additional services to its citizens.
Who is PetData?
Does PetData sell information?
We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than those as determined by client contracts.
We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our client agencies. Groups or individuals requesting licensing data should contact the individual client's animal services agency director as we release data only to our contracted client.