Solano County, California Not your city or county?

Common Questions

Questions About Notices

Questions About Current Licenses

Questions About Lost and Found Animals

Questions About Pet Licensing

Questions About PetData

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Why did I receive this notice?

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Why am I being billed when I have a current license?

There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.

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When will I get my license tag?

We will mail your tag within 10 business days from the day we receive your completed license application and payment. Please allow an additional 3-5 business days to receive your tag in the mail. If we have not received correct payment or required documentation, you will be notified via mail and the processing of your license will be delayed.
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How do I get a replacement tag?

You may obtain a replacement tag by sending a check or money order payable to "Solano County Dog Licensing" to the mailing address below. Please refer to License Fees to determine the charge for your replacement tag, based on the city in which you live. Please include a copy of your license receipt or a note to designate for which pet you are purchasing a replacement tag.

Solano County Dog Licensing
C/O PetData
PO Box 141929
Irving, TX 75014-1929

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Can I transfer a license?

If you have adopted or obtained a dog with a current Solano County license, you may apply for a transfer license by sending a check or money order payable to "Solano County Dog Licensing" to the mailing address below with the current tag number and proof of ownership. Please refer to License Fees to determine the transfer fee, based on the city in which you live. The transfer license will be issued for the remaining time that the license is valid, up to one year. If the dog does not have a current license, it is the new owner's responsibility to vaccinate and license the dog.

Solano County Dog Licensing
C/O PetData
PO Box 141929
Irving, TX 75014-1929

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Can I obtain a refund?

If you have made a duplicate payment for your license, you did not live in Solano County at the time of licensing, or your dog died before the tag was mailed, please call 1-877-242-8408 to request a refund. Please have your tag number(s) available.
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How long is this license valid?

Licenses may be purchased for 1, 2 or 3 years, as long as the rabies vaccination is valid for the same period. Rabies laws state that the license term cannot exceed the rabies expiration date.
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Where is the local animal shelter?

Solano County Animal Shelter
2510 Claybank Road
Fairfield, CA 94533

For Animal Pick-Up or Animal-Related Complaints:

Cities of Fairfield, Benicia, Dixon, Rio Vista, Vacaville, and Suisun City
Humane Animal Service 707-449-1700

City of Vallejo
Benicia/Vallejo Humane Society 707-645-7906

City of Benicia
Benicia Police Dept/Animal Control 707-745-3412

Unincorporated Areas
Solano County Animal Care 707-784-1356

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I have found a pet: what should I do?

If the pet is wearing a Solano County license tag, please enter the six-digit tag number in the tag search box on the left side of the page. If you need assistance, you may call our office toll-free at 1-877-242-8408.
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I have lost a pet: what should I do?

If an Animal Control Officer finds your pet, and your pet is wearing a current license tag on its collar, you will be contacted and told where you can pick up your pet. A certified letter will also be mailed to your home address. If another citizen finds your pet, they may use the tag number to contact you through our online search or by calling toll-free 1-877-242-8408.

If your pet is not licensed with the County, visit the Solano County Animal Shelter to search for your pet. You may also call Benicia/Vallejo Humane Society (707-645-7906) and Humane Animal Service (707-449-1700) for assistance.

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Why should I license?

The primary reason is to prevent the spreading of rabies. Rabies is a constant health threat, and rabies vaccinations are good for your pet’s health. Did you know that rabies is 100% fatal for humans if not treated properly? Animal licensing helps the County monitor compliance with local and state rabies vaccination laws.

Licensing also helps Animal Control identify family pets, should an animal become lost. The fees from licensing are used to care for animals at the County shelters and investigate complaints about stray animals, among other services. Other goals of animal licensing are to promote responsible pet ownership and to reduce the tragedies associated with lost pets and pet overpopulation.

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What are the licensing requirements?

Licensing Ordinance

All dogs over the age of four months must be vaccinated for rabies and licensed with Solano County within 30 days of ownership/possession or new residence in Solano County. Persons living in unincorporated areas of the County are also required to license their dogs. Cat licenses may be purchased on a voluntary basis.

Solano County requires dogs to wear the license tag at all times.

Solano County Code Online

Due Date

Payment for your license is due within: 30 days of possession of the dog, 30 days of receiving the rabies vaccination, or 30 days of becoming a new resident of Solano County. If you are renewing a Solano County license, your payment is due on the last day of the month in which your license expires.

By ordinance, a late fee is added to each license not purchased within 30 days.

License Term

Licenses may be purchased for 1, 2 or 3 years, as long as the rabies vaccination is valid for the same period. Rabies laws state that the license term cannot exceed the rabies expiration date.
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Why was licensing privatized?

Solano County chose to privatize animal licensing in 2002 to improve the efficiency of the licensing program and provide better service to its citizens.
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Who is PetData?

PetData, Inc., headquartered in Dallas, Texas, provides animal licensing services for municipalities and animal welfare agencies throughout the United States. The company, a member of the National Animal Control Association, has been in business since 1994. PetData’s goals are to increase animal licensing, to reduce animal euthanasia, to educate the community, and to help solve animal control problems.
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Does PetData sell information?

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than those as determined by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our client agencies. Groups or individuals requesting licensing data should contact the individual client's animal services agency director as we release data only to our contracted client.

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