Common Questions

Please choose the option that best describes the notice you received:

There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.

We will mail your tag within 10 business days from the day we receive your completed license application and payment. Please allow an additional 3-5 business days to receive your tag in the mail. If we have not received correct payment or required documentation, you will be notified via mail and the processing of your license will be delayed.

Your pet’s license may be his or her ticket home! Solano County license tags are embedded with a QR-code to help the finder of a lost pet quickly connect with the owner, without the pet having to make a stop at the animal shelter!

Your Solano County tag is valid as a County license tag when you receive it, and no further action is required. However, your license tag comes with an important FREE benefit! The modern and durable tag, produced by PetHub, may be linked to PetHub’s FREE online pet profile, where pet owners can update existing contact information and enter additional phone numbers, email addresses, family and veterinary contacts and more. The service also includes access to PetHub’s 24/7 call center.

Be sure to activate your pet’s license tag with PetHub to receive these free benefits. More than 96% of lost animals with PetHub tags are returned to their owners within 24 hours, many without ever entering a shelter.

You will receive a new Solano County license tag each year when you license your pet. Be sure to activate your new tag each year to continue receiving your free PetHub benefits!

You may obtain a replacement tag in-person at Solano County Animal Care or by sending a check or money order payable to "Solano County Dog Licensing" to the mailing address below. Replacement tags are $17.00 for all cities and unincorporated areas. Please include a copy of your license receipt or a note to designate for which pet you are purchasing a replacement tag.

Solano County Dog Licensing
C/O PetData
PO Box 141929
Irving, TX 75014-1929

If you have adopted or obtained a dog with a current Solano County license, you may apply for a transfer license in person at:

Solano County Animal Care
2510 Clay Bank Road
Fairfield, CA 94533
(707) 784-1356

The transfer fee is $21 is for all cities and unincorporated areas, and an application for transfer must include a written letter authorizing transfer from the original owner to the new owner, along with the original owner’s photo ID and the new owner’s photo ID.

The transfer license will be issued for the remaining time that the license is valid. If the dog does not have a current license, it is the new owner's responsibility to vaccinate and license the dog.

If you have made a duplicate payment for your license, you did not live in Solano County at the time of licensing, or your dog died before the tag was mailed, please call 1-877-242-8408 to request a refund. Please have your tag number(s) available.

Licenses may be purchased for 1, 2 or 3 years, as long as the rabies vaccination is valid for the same period. Rabies laws state that the license term cannot exceed the rabies expiration date.

Solano County Animal Care
2510 Clay Bank Road
Fairfield, CA 94533
(707) 784-1356

If you would like to make a voluntary donation to one of the animal shelter's programs, please visit the shelter's donation page.

For Animal Pick-Up or Animal-Related Complaints:

Cities of Fairfield, Dixon, Rio Vista, Vacaville, and Suisun City
Humane Animal Service 707-449-1700

City of Vallejo and Unincorporated Areas
Solano County Sheriff’s Office Animal Control 707-784-4733

City of Benicia
Benicia Police Dept/Animal Control 707-745-3412

If the pet is wearing a Solano County license tag, please enter the six-digit tag number in the tag search box on the left side of the page. If you need assistance, you may call our office toll-free at 1-877-242-8408. You may also contact Solano County Animal Care or visit their Found Pets page.

Solano County Animal Care
2510 Clay Bank Road
Fairfield, CA 94533
(707) 784-1356

If an Animal Control Officer finds your pet, and your pet is wearing a current license tag on its collar, you will be contacted and told where you can pick up your pet. If another citizen finds your pet, they may use the tag number to contact you through our online search or by calling toll-free at 1-877-242-8408. If your pet is not licensed with the County, visit Solano County Animal Care to search for your pet.

You may also contact Solano County Animal Care or visit their Lost Pets page.

Solano County Animal Care
2510 Clay Bank Road
Fairfield, CA 94533
(707) 784-1356

The primary reason is to prevent the spreading of rabies. Rabies is a constant health threat, and rabies vaccinations are good for your pet’s health. Did you know that rabies is 100% fatal for humans if not treated properly? Animal licensing helps the County monitor compliance with local and state rabies vaccination laws.

Did you know that dog licensing is required and a Solano County Ordinance? See the Licensing Requirements section below for additional information. Licensing also helps Animal Control and Good Samaritans identify family pets, should an animal become lost. Licensing fees are city revenue and determined by the city you reside in. Other goals of animal licensing are to promote responsible pet ownership, proof of ownership, and to reduce the tragedies associated with lost pets.

Licensing Ordinance

All dogs over the age of four months must be vaccinated for rabies and licensed with Solano County within 30 days of ownership/possession or new residence in Solano County. Persons living in unincorporated areas of the County are also required to license their dogs. Cat licenses may be purchased on a voluntary basis.

Solano County requires dogs to wear the license tag at all times.

Solano County Code Online

Due Date

Payment for your license is due within: 30 days of ownership of the dog, 30 days of a puppy receiving the rabies vaccination (minimum 4 months of age), or 30 days of becoming a new resident of Solano County. If you are renewing a Solano County license, your payment is due within 30 days after the expiration date.

By ordinance, a late fee is added to each license not purchased within 30 days.

License Term

Licenses may be purchased for 1, 2 or 3 years, as long as the rabies vaccination is valid for the same period. Rabies laws state that the license term cannot exceed the rabies expiration date.

If you would like to make a voluntary donation to one of the animal shelter's programs, please visit the shelter's donation page.

Solano County chose to privatize animal licensing in 2002 to improve the efficiency of the licensing program and provide better service to its citizens.

PetData, Inc., headquartered in Dallas, Texas, provides animal licensing services for municipalities and animal welfare agencies throughout the United States. The company, a member of the National Animal Control Association, has been in business since 1994. PetData’s goals are to increase animal licensing, to reduce animal euthanasia, to educate the community, and to help solve animal control problems.

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than for those purposes as required by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our clients. PetData does not and will not share or sell client data with any other parties or make client data publicly available unless authorized by the client or required under a legal subpoena. All data belongs to our clients, and PetData serves only as a custodian for client-owned data.

Groups or individuals requesting data should contact their City or County directly as PetData will only release data to our contracted clients.