DeKalb County, Georgia Not your city or county?

Customer service will be closed on Monday, July 4th for Independence Day. and online pet licensing are available for your convenience.

Common Questions

Questions About Notices

Questions About Current Registrations

Questions About Lost and Found Animals

Questions About Pet Registration

Questions About PetData


Why did I receive this notice?

Please choose the option that best describes the notice you received:


Why am I being billed when I have a current registration?

There may be several reasons why you received a bill when you have a current registration. We're happy to help with your account information - please fill out this form to begin the process.


When will I get my registration receipt?

The rabies tag you received from your veterinarian when you vaccinated your pet against rabies will be recorded when you register your pet with DeKalb County.

We will mail your registration receipt within 10 business days from the day we receive your completed registration application and payment. Please allow an additional 3-5 business days to receive your receipt in the mail. If we have not received correct payment or proper documentation you will be notified via mail and the processing of your registration will be delayed.


How do I get a replacement tag?

Replacements for lost or damaged tags are available at no charge if the pet’s license is current. To request a replacement tag, send a note through the mail, call 1-877-835-6788, or Email Us. Please designate the pet for which you are requesting a replacement tag. There is no cost to replace a tag.

DeKalb County Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

Only one license tag can be active at one time. Requests for multiple tags for the same animal cannot be fulfilled.


Can I transfer a registration?

If you have recently taken ownership of a new pet, please register your pet's vaccination with DeKalb County.


Can I obtain a refund?

A refund may be available for the following reason:

  1. If a duplicate payment was made for the same pet and the same registration term. Be sure to include the pet's current registration tag number if it is available, and as much information as possible regarding your payments.
  2. If a previously spayed or neutered pet was registered at the unaltered rate. Be sure to include proof of alteration dated prior to the registration date.
  3. If the pet owner lived outside DeKalb County at the time of registration.

Refunds are not available for unused time or if the animal is altered during the registration period and you paid at the higher rate.

To request a refund, please send your request in writing to the address below or via email to Customer Service.

DeKalb County Animal Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929


How long is this registration valid?

The registration is purchased for the term of the pet's rabies vaccination, whether a one-year vaccination or a 3-year vaccination and will expire when the rabies vaccination expires.


Where is the local animal shelter?

DeKalb County Animal Services
3280 Chamblee Dunwoody Rd
Chamblee, GA 30341

To report stray animals or for questions unrelated to registration, please call DeKalb County Animal Services at (404) 294-2996.


I have found a pet: what should I do?

If the pet that you have found is wearing a DeKalb County rabies tag, please enter the tag number in the tag search box to the left. Do not include the "A1" or "A3" at the end of the number. You may also call Customer Service at 1-877-835-6788 for assistance.

Sheltering of strays for the County is provided by DeKalb County Animal Services.


I have lost a pet: what should I do?

If an Animal Services Officer finds your pet, and if your pet is wearing a current rabies tag on its collar and that tag has been registered with the County, Animal Services will contact you. If another citizen finds your pet with its tag and that tag has been registered with the County, they may use the tag number to contact you through our online tag search or by calling the phone number on the registration tag.

If your pet has been lost, Animal Services recommends that you visit the shelter to look for your pet at least every three days and look for your pet on the DeKalb County Animal Services website daily. Sheltering of strays for the County is provided by DeKalb County Animal Services & Enforcement. You may also contact Animal Services at (404) 294-2996 regarding your pet.


Why should I license or register my pet?

Registration helps Animal Services identify family pets, should an animal become lost. The fees from registrations are used to care for animals and investigate complaints about stray animals, among other services. Other goals of animal registration are to promote responsible pet ownership and to reduce the tragedies associated with lost pets and pet overpopulation. 


What are the registration requirements?

Licensing Ordinance

DeKalb Animal Ordinance Chapter 5, Sec. 5-17 requires that all dogs, cats and ferrets must be vaccinated against rabies and registered with DeKalb County.

View the complete DeKalb County ordinance

Due Date

Payment for your registration is due within 60 days of the date of your pet's rabies vaccination. If you are registering for the first time, you must register within 60 days of obtaining a pet over the age of 4 months or within 60 days of moving into DeKalb County.

A $10.00 late fee will be added to the registration fee for any pet registered more than 60 days after the rabies vaccination date.

License Term

The registration is purchased for the term of the pet's rabies vaccination, whether a one-year vaccination or a 3-year vaccination and will expire when the rabies vaccination expires.


Why was registration privatized?

DeKalb County chose to privatize animal registration beginning in 2013 to promote animal registration, to increase the cost-effectiveness of the program, and to provide additional services to its citizens. The registration fee to pet owners is the same fee as before pet registration was privatized and no additional license fees are added when using PetData.


Who is PetData?

PetData, Inc., headquartered in Dallas, Texas, provides animal licensing services for municipalities and animal welfare agencies throughout the United States. The company, a member of the National Animal Control Association, has been in business since 1994. PetData’s goals are to increase animal licensing, to reduce animal euthanasia, to educate the community, and to help solve animal control problems.

Does PetData sell information?

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than for those purposes as required by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our clients. PetData does not and will not share or sell client data with any other parties or make client data publicly available unless authorized by the client or required under a legal subpoena. All data belongs to our clients, and PetData serves only as a custodian for client-owned data.

Groups or individuals requesting data should contact their City or County directly as PetData will only release data to our contracted clients.

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