Osceola County, Florida Not your city or county?

Common Questions

Questions About Notices

Questions About Current Licenses

Questions About Lost and Found Animals

Questions About Pet Licensing

Questions About PetData


Why did I receive this notice?


Why am I being billed when I have a current license?

There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.


When will I get my license tag?

We will mail your tag within 10 business days from the day we receive your completed license application and payment. Please allow an additional 3-5 business days to receive your tag in the mail. If we have not received correct payment or required documentation, you will be notified via mail and the processing of your license will be delayed.

How do I get a replacement tag?

You may obtain a replacement tag by sending a check or money order payable to “Osceola County Animal Services" in the amount of $10.00 to the mailing address below. Please do not send cash. You may include either a copy of your prior license receipt or a note to designate the pet for which you are purchasing a replacement tag. If you need assistance, you may call customer service toll-free at 877-200-0861.

Osceola County Pet Licensing
c/o PetData
PO Box 141929
Irving, TX 75014-1929

Only one license tag can be active at one time. Requests for multiple tags for the same animal cannot be fulfilled.


Can I transfer a license?

Licenses may not be transferred from one owner to another owner or from one pet to another pet. A new license must be purchased. Click here to view your other licensing options.


Can I obtain a refund?

A refund may be available for the following reasons:

  1. If a duplicate payment was made for the same pet and the same license term. Be sure to include the pet’s current license tag number if it is available, and as much information as possible regarding your payments.
  2. If the pet owner lived outside the County limits at the time of licensing.

Refunds are not available for unused time or if the animal is altered during the licensing period and you paid at the higher rate.

To request a refund, please send your request in writing or via email to Customer Service.


How long is this license valid?

Licenses are valid for 1 or 3 years from the date of purchase, as long as the rabies vaccination is valid for the same period of time. Licenses will not be valid beyond the expiration of the rabies vaccination.


Where is the local animal shelter?

The animal shelter for Collier County is located at the following address:

Osceola County Animal Services
3910 Old Canoe Creek Rd
St Cloud, FL 34769

To report stray animals or for questions unrelated to licensing, please call Osceola County Animal Services at 407-742-8000.


I have found a pet: what should I do?

If the pet that you have found is wearing an Osceola County license tag, please call our office at 877-200-0861 for assistance.


I have lost a pet: what should I do?

If an Animal Service Officer finds your pet, and your pet is wearing a current license tag on its collar, Animal Services will contact you. If another citizen finds your pet with its license tag, they may call the phone number on the license tag and you will be put in touch with the person who found the pet.

If your pet has been lost, Animal Services recommends that you visit the shelter to look for your pet at least every other day. Sheltering of strays for the county is provided by Osceola County Animal Services. You may also contact Animal Services at 407-742-8000 regarding your pet.


Why should I license?

Licensing provides a number of benefits to pets and their owners. A pet license gives your pet a free ride home and avoid impoundment if found by Animal Services. Having up-to-date contact information on the license helps to ensure the owner’s location and get the pet home safely. If a pet is found injured, the information from the license provides important vaccination status as well as owner contact information.

The fees from licensing are used to support local programs to help Osceola County pets! Other goals of animal licensing are to promote responsible pet ownership and to reduce the tragedies associated with lost pets and pet overpopulation.


What are the licensing requirements?

Licensing Ordinance

All dogs, cats, and ferrets 4 months of age and older must be licensed with Osceola County within 15 days from the date of rabies vaccination or 30 days of being in the county.

View the complete Osceola County ordinance

View the Florida Statute requiring rabies vaccinations

Due Date

Payment for your license is due upon expiration of your previous license. If you are licensing for the first time, you must purchase a license within 15 days of rabies vaccination of a pet over the age of 4 months or within 30 days of moving into Osceola County.

License Term

Licenses are valid for 1 or 3 years from the date of purchase, as long as the rabies vaccination is valid for the same period of time. Licenses will not be valid beyond the expiration of the rabies vaccination.


Why was licensing privatized?

The County chose to privatize animal licensing beginning in 2023 to promote animal licensing, to increase the cost-effectiveness of the program, and to provide additional services to its citizens.


Who is PetData?

PetData, Inc., headquartered in Dallas, Texas, provides animal licensing services for municipalities and animal welfare agencies throughout the United States. The company, a member of the National Animal Control Association, has been in business since 1994. PetData’s goals are to increase animal licensing, to reduce animal euthanasia, to educate the community, and to help solve animal control problems.

Does PetData sell information?

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than for those purposes as required by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our clients. PetData does not and will not share or sell client data with any other parties or make client data publicly available unless authorized by the client or required under a legal subpoena. All data belongs to our clients, and PetData serves only as a custodian for client-owned data.

Groups or individuals requesting data should contact their City or County directly as PetData will only release data to our contracted clients.

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