Common Questions

Please choose the option that best describes the notice you received:

There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.

The metal license tag is permanently assigned to your dog, and you will not receive a new tag during the renewal process unless you are requesting a replacement tag. If you have lost your tag or it has become unreadable, please pay the replacement tag fee when you mail your renewal, and a new tag will be mailed with your license registration. Otherwise, a receipt only will be mailed.

We will mail your tag or license receipt within 10 business days from the day we receive your completed license application and payment. Please allow an additional 3-5 business days to receive your tag or receipt in the mail. If we have not received correct payment or proper documentation you will be notified via mail and the processing of your license will be delayed.

You may obtain a replacement tag by sending a check or money order payable to “City of Redondo Beach" in the amount of $5.00 to the mailing address below. Please do not send cash. You may include either a copy of your prior license receipt or a note to designate the dog for which you are purchasing a replacement tag. If you need assistance, you may call customer service toll-free at 1-844-420-1543.

If you are renewing your dog’s license, please indicate that a replacement tag is needed on the renewal form and include the replacement tag fee.

City of Redondo Beach
c/o PetData
PO Box 141929
Irving, TX 75014-1929

Only one license tag can be active at one time. Requests for multiple tags for the same animal cannot be fulfilled.

A current license may be transferred from one owner to a new owner of the same dog in the same household for no fee. A statement from the original owner requesting the transfer to the new owner is required and should be sent to the address below. Licenses cannot be transferred to an owner at a new address. Instead, a new license and tag must be purchased.

City of Redondo Beach
c/o PetData
PO Box 141929
Irving, TX 75014-1929

A refund may be available for the following reasons:

1. If a duplicate payment was made for the same dog and the same license term. Be sure to include the dog’s current license tag number if it is available, and as much information as possible regarding your payments.
2. If the dog owner lived outside the City limits at the time of licensing.

Refunds are not available for unused time or if the animal is altered during the licensing period and you paid at the higher rate.

To request a refund, please send your request in writing or via email to Customer Service.

Initial licenses will be valid for one year from date of purchase, and renewal licenses will be valid for one year from the last license expiration date.

The animal shelter for the City of Redondo Beach is located at the following address:

Society for the Prevention of Cruelty to Animals Los Angeles
12910 Yukon Avenue
Hawthorne, CA 90250
310-676-1149

To report stray animals or for questions unrelated to licensing, please call City of Redondo Beach Animal Control at 310-318-0611.

If the pet that you have found is wearing a City of Redondo Beach license tag, please call our office 1-844-420-1543 for assistance. You may also contact City of Redondo Beach Animal Control at 310-318-0611.

If an Animal Control Officer finds your pet, and your pet is wearing a current license tag on its collar, Animal Control will contact you. If another citizen finds your pet with its license tag, they may call the phone number on the license tag to report the pet lost to Animal Control. Animal Control will contact you.

If your pet has been lost, please contact Animal Control at 310-318-0611. Sheltering of strays for the City of Redondo Beach is provided by:

Society for the Prevention of Cruelty to Animals Los Angeles
12910 Yukon Avenue
Hawthorne, CA 90250
310-676-1149

Licensing helps Animal Control identify family pets, should an animal become lost. The fees from licensing are used to care for animals and investigate complaints about stray animals, among other services. Other goals of animal licensing are to promote responsible pet ownership and to reduce the tragedies associated with lost pets and pet overpopulation.

Licensing Ordinance

All dogs over the age of 4 months must be vaccinated for rabies and licensed by the person owning, harboring, or controlling the dog within the City, within 30 days after taking residence in the City or becoming the owner or custodian of the dog.

A maximum of three (3) dogs per residence is allowed.

View the complete Redondo Beach ordinance

Due Date

Payment for your license is due within 30 days of the expiration of your current license. If you are licensing for the first time, you must purchase a license within 30 days of becoming the owner or custodian of a dog over the age of 4 months or within 30 days after taking residence in the City of Redondo Beach.

LATE PENALTY AND COLLECTION ADMIN FEES

A $25 Late Penalty Fee will apply to licenses purchased more than 30 days after the due date. For licenses purchased more than 60 days after the due date, a fee of $59 ($25 Penalty + $34 Collection Fee) will be applied. For licenses purchased more than 90 days after the due date, a fee of $76 ($25 Penalty + $34 +$17 Collection Fees) will be applied. Late Penalty and Collection Admin Fees accrue for each missed year of licensing.

License Term

Initial licenses will be valid for one year from date of purchase, and renewal licenses will be valid for one year from the last license expiration date.

The City chose to privatize animal licensing beginning in 2021 to promote animal licensing, to increase the cost-effectiveness of the program, and to provide additional services to its residents.

PetData, Inc., headquartered in Dallas, Texas, provides animal licensing services for municipalities and animal welfare agencies throughout the United States. The company, a member of the National Animal Control Association, has been in business since 1994. PetData’s goals are to increase animal licensing, to reduce animal euthanasia, to educate the community, and to help solve animal control problems.

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than for those purposes as required by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our clients. PetData does not and will not share or sell client data with any other parties or make client data publicly available unless authorized by the client or required under a legal subpoena. All data belongs to our clients, and PetData serves only as a custodian for client-owned data.

Groups or individuals requesting data should contact their City or County directly as PetData will only release data to our contracted clients.